Privacy Policy
At Netwotik we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Netwotik
Email: contacto@netwotik.com
Web: www.netwotik.com
2. Data We Collect
2.1 Contact Data
- Name and email: Through the contact form
- Message: Content of your inquiry or request
2.2 Technical Data
- Necessary cookies: For website functionality
- Server logs: IP, browser, date and time of access
3. Purpose of Processing
- Contact: Respond to your inquiries and quote requests
- Service improvement: Optimize browsing experience
- Legal compliance: Tax and commercial obligations
4. Legal Basis
- Consent: For sending commercial communications
- Legitimate interest: To respond to inquiries and improve services
- Legal compliance: Tax and accounting obligations
5. Data Retention
- Contact data: Up to 2 years from last contact
- Contractual data: 6 years (tax obligation)
- Technical logs: 30 days maximum
6. Your Rights
You have the right to:
- Access: Know what data we have about you
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in structured format
- Objection: Object to processing
- Restriction: Restrict processing
To exercise these rights, contact us at contacto@netwotik.com
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.
8. Third Parties
We do not share your data with third parties, except:
- When required by law
- For technical service providers under strict confidentiality agreements
9. International Transfers
Some technical service providers may be located outside the EU. In these cases, we guarantee an adequate level of protection through:
- European Commission adequacy decisions
- Standard contractual clauses
10. Changes to this Policy
We reserve the right to modify this policy. Changes will be published on this page with the last updated date.
Last updated: January 2025
11. Contact
For any questions about this privacy policy or the processing of your data, you can contact us at:
Email: contacto@netwotik.com
Subject: "Privacy - [Your inquiry]"